Returns and Refunds

What is hardyboys.childrens-library.com Return Policy?

You may return most products purchased. Most items may be returned with Four weeks of receiving the item. However we are not the main seller so you must contact and/or refer to the actual sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are almost always made to an original card and can take up to Four weeks to credit back. However some resellers could possibly have different policies regarding refunds, like only giving store credit or gift certificates. Please consult the initial sellers refund policy.

Requirements to get a 100 % refund

More often than not these are the basic requirements for a full refund.

  • Items have to be in new condition
  • Items need to be returned with all original packaging and accessories
  • Media items (for example, movies, music, video games, and software) must be unopened and still inside their plastic wrap
  • Musical instruments, televisions, and electronics will need to have a UPC or serial number
  • Shoes and clothing have to be unworn

Items with FREE Return Shipping

These items usually include a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those available in Sports & Outdoors)

UPS Pickups

Whenever you request a UPS pickup, UPS sends a driver to the address with the shipping label within 1-5 business days. Make sure you've described the defect, damage, or error highlight that within the returned package. In the event the original packaging still is available, return the product in this packaging. To help avoid problems with the pickup, remove any previously used shipping labels which are still on the box.

    Notes:
  • For more info about UPS pickups, visit UPS.com.
  • The cost of return shipping can be deducted out of your refund.

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